1. General introduction

At Positive Solutions we take the protection of your personal data very seriously. This privacy policy explains what information we collect, how we use it and the measures we take to ensure its security.

2. Data collected

We may collect the following types of personal data:

Identification information: surname, first name, e-mail address, telephone number.
Connection data: IP address, browser type, pages visited, length of visit.
Other information: any data you choose to provide us with via our contact forms or other means of communication.

3. Use of Data

The data collected is used to:

Provide and improve our services.
Personalise your experience on our site.
Communicate with you and respond to your requests and questions.
Comply with our legal and regulatory obligations.

4. Data sharing

We do not sell your personal data to third parties. However, we may share your information with

Our service providers and partners who assist us in operating our site or providing our services, provided that they comply with strict confidentiality obligations.
Legal authorities if required by law or to protect our rights.

5. Data security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration.

6. Your rights

In accordance with the GDPR, you have the following rights:

Right of access: obtain a copy of your personal data.
Right of rectification: to request the correction of inaccurate or incomplete data.
Right to erasure: request the deletion of your data in certain circumstances.
Right to restrict processing: restrict the use of your data in certain cases.
Right to object: to the processing of your data for legitimate reasons.

To exercise these rights, please contact us at the following address: info@positive-solutions.be

7. Cookies

Our site uses cookies to improve your user experience. You can manage your cookie preferences via your browser settings.

8. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to visit this page regularly to stay informed.

9. Contact

If you have any questions or concerns about this Privacy Policy, please do not hesitate to contact us at: info@positive-solutions.be